News &
updates
Announcing new features, celebrating great partnerships and keeping you up to date with important industry trends
NEW YORK, NY – MARCH 1, 2012 – Surgimate, the market leader in surgical management solutions, applauds The Center for Orthopedics (CFO), a leading orthopedic practice in Northeast Ohio, for successfully transforming their surgical scheduling workflow in 30 business days by implementing Surgimate ESRM. Surgimate will enable CFO to optimize their surgery scheduling and maximize their surgical revenue.
CFO, located on the west side of Cleveland, Ohio, were approaching their new Electronic Health Records (EHR) go-live date but elected to move ahead with their Surgimate install prior to going live with their EHR. “I held up a ½ million dollar project in order to get Surgimate installed before we went live with our EHR, Allscripts,” said Sheila Tonn-Knopf, Practice Manager. “That’s how important Surgimate is for us. Surgimate fills the gaps that the EHR cannot perform.”
The objective for installing Surgimate ahead of their EHR was to ensure the surgical scheduling process was completely streamlined and automated before adopting another new system entirely. CFO chose Surgimate to transform their surgical scheduling department to be a paper-less environment. This included automating all of their paperwork, digitalizing their surgical calendars, and putting an end to paper moving around the office across different departments.
“We were shifting the clinical side to become entirely electronic with a new EHR system,” said Chuck Danchik, Project Manager for the EHR implementation at CFO. “We then realized we needed to make the same switch in our surgical workflow and processes. We chose Surgimate to automate and transform the entire surgical scheduling process and the way things flow throughout the office.”
But the task of implementing the Surgimate project in such a limited period was challenging.
“We did not believe that it would be possible to get the project up-and-running in such a short time-frame,” said Cheryl Hunnicutt, Project Manager for the Surgimate implementation at CFO, “but the implementations team at Surgimate accomplished it. They were willing to do whatever had to be done in order to meet the deadlines.”
“I’ve never seen anything like it,” said Tonn-Knopf, “the team at Surgimate worked tirelessly with my team in order to meet the demanding deadlines we set and they hit every deadline seamlessly.”
The Center for Orthopedics went live with Surgimate on January 25, 2012, just 30 business days after their contract was finalized. The surgical schedulers began to book surgeries using Surgimate that day and there was an immediate transformation in their workflow.
“There was a major difference in day-to-day work from the outset,” said Hunnicutt. “The schedulers are no longer completing paperwork by hand, the calendars in Surgimate are synchronized with the surgeon’s Outlook calendar and their smart phones so they can view their schedule at any time, and there are drawers and drawers of charts that are now gone! Everything is now on Surgimate and things are transferred through the office electronically as opposed to moving paper.”
“We are thrilled that we have been able to revolutionize the workflow at CFO in such a short time-frame,” said Rebecca Brygel of Surgimate. “We commend the team at CFO for their enthusiasm and dedication towards the project and their commitment to improving their processes through technology.”
“This was a highly successful implementation, in record time,” said Danchik. “There has been nothing but a positive response from everyone in our office who is using Surgimate.”
To learn more about The Center For Orthopedics, click here to visit their website.
About Surgimate
Surgimate is the market leader in surgical management solutions. Developed to cater to the unique needs of surgical practices, Surgimate has been streamlining surgical practices in the United States for over 10 years. Orthopaedic Practices choose Surgimate to increase productivity, and manage their processes more efficiently and effectively.
For more information, visit www.Surgimate.com, e-mail info@Surgimate.com, or call (212) 923-5225.
Surgimate has announced the recent addition of University Orthopedics Center (UOC) to its growing list of clients. UOC surgery schedulers had been bogged down by over 100 forms that were being manually completed for any given surgery. They have turned to Surgimate to automate the workflow while streamlining processes and scheduling needs of 18 orthopedic surgeons. Surgimate will be implementing the system in the spring of 2012.
Princeton Orthopaedic Associates (POA) has brought on Surgimate’s system to standardize the workflow and automate form generation for their 18 surgeon practice. Located in Princeton, New Jersey, POA was using seven different software systems to schedule surgeries. By using Surgimate, they will only need one system for the scheduling process and will remove efficiency issues plaguing their workflow. This includes communication issues with their two physician-owned ASCs. For more information about POA visit their website.
NEW YORK, NY – OCTOBER 3, 2011 – Surgimate, the market leader in surgical management solutions, announced that The Hand Center of Louisiana has selected Surgimate ESRM to maximize revenue.
The Hand Center, which is located in Metairie, Louisiana, is a leading surgical and therapy center on the Gulf Coast. It comprises four centers of excellence including the Hand Surgical Associates – a two-surgeon practice that specializes in surgery of the forearm, wrist and hand.
“We are a very high-volume practice, but with an integrated solution like Surgimate the task of scheduling surgeries does not seem as daunting,” said Craig Henry, Practice Administrator. “The fact that Surgimate integrates with our EMR, SRSsoft, so seamlessly was a significant factor in our decision to purchase Surgimate.”
Surgimate ESRM will enhance operational efficiency by automating the entire surgical scheduling process, including pre-defined templates that load surgical details in seconds. Additionally, the Surgimate Planner will allow Block Time to be allocated for each surgeon, making the task of identifying open slots in the schedule effortless.
“From a business perspective, the most important thing is to capture the recommendation from the surgeon and turn it into surgery,” added Henry. “With Surgimate’s tracking features, we can ensure that nothing falls through the cracks and patients get on the schedule.”
“In order to know where you are today, you need the data in order to determine where you want to be tomorrow,” said Henry. “That can only come from having a tool like Surgimate that will gather the information and generate it into an intelligible report format.”
“More surgical practices are looking to Surgimate to maximize surgical revenue and improve their operational efficiency,” said Justin Rockman, VP of Sales at Surgimate. “Louisiana Hand Surgical Associates will use Surgimate to transform better information into increased revenue.”
“Our ultimate goal is to have more hands-on time with the patient,” said Henry, “Surgimate will facilitate this as it will not only make us more efficient, but it’s going to save us time.”
Learn more about the Hand Center of Louisiana here.
About Surgimate
Surgimate is the market leader in surgical management solutions. Developed to cater to the unique needs of surgical practices, Surgimate has been streamlining surgical practices in the United States for over 10 years. Orthopedic Practices choose Surgimate to increase productivity, and manage their processes more efficiently and effectively.
For more information, visit www.Surgimate.com, e-mail info@Surgimate.com, or call (212) 923-5225
NEW YORK, NY – JUNE 8, 2011 – Surgimate, the market leader in surgical management solutions, has announced that Greensboro Orthopaedics in North Carolina has successfully gone live with Surgimate ESRM.
“A Surgimate consultant carried out a thorough analysis of our surgical scheduling workflow,” explained John Nosek, Executive Director of Greensboro Orthopaedics. “They highlighted the key issues, and identified problems we were not even aware of.”
“We were booking over 500 surgeries per month on paper for our 14 surgeons,” said Nosek, “Surgimate identified the redundancies and then custom tailored their system to meet our needs and suit our workflow.”
Surgimate ESRM is a comprehensive software solution for streaming surgical scheduling at high volume practices. Customized to suit the workflow of the practice, all manual tasks are automated, and all surgical information is accessible to anyone in the practice with the click of a button.
“I didn’t want a one-size-fits-all product,” said Nosek, “The fact that we could tailor our system and be able to meet the requirements of the different hospitals made it a very attractive product.”
With Surgimate ESRM in place, Greensboro Orthopaedics has managed to eliminate the long paper trail that evolved over the years. “We have everything else automated, scheduling surgery should be no exception,” said Nosek. “After 35 years of paper, Surgimate enabled us to jump over this hurdle. It’s a monumental achievement!”
“I highly recommend Surgimate’s Consulting Services,” added Nosek, “Taking the time to really understand the problems in our surgical scheduling workflow was not only necessary, it made the install that much more successful.”
“The management and staff at Greensboro Orthopaedics were enthusiastic and a pleasure to work with,” said Rebecca Brygel of Surgimate. “They are a great example of a high volume practice looking for innovative ways to increase productivity and efficiency in every department. We are thrilled to have them join our growing network.”
“I’m delighted with the product and I can’t be happier with the way the install went,” said Nosek, “Surgimate will allow us to operate efficiently without adding any additional surgical support staff.”
About Greensboro Orthopaedics
Greensboro Orthopaedics is a 15 surgeon practice located in Greensboro, NC. Click here to visit their website.
About Surgimate
Surgimate is the market leader in surgical management solutions. Developed to cater to the unique needs of surgical practices, Surgimate has been streamlining surgical practices in the United States for over 10 years. Orthopaedic Practices choose Surgimate to increase productivity, and manage their processes more efficiently and effectively.
For more information, visit www.Surgimate.com, e-mail info@Surgimate.com, or call (212) 923-5225.
NEW YORK, NY – JANUARY 11, 2011 – Surgimate, the market leader in surgical management solutions, applauds Robinwood Orthopaedic Specialty Center for its significant increase in productivity over the past twelve months, since implementing Surgimate ESRM in December of 2009.
“We were looking for a solution to accelerate our workflow,” explains Elaine Harne, Practice Administrator at Robinwood Orthopedic Specialty Center, “Surgimate was the ideal system for our practice.”
The Robinwood Orthopedic Specialty Center is situated in Hagerstown, Maryland, with eight surgeons who perform surgery at five locations. The vast amount of paperwork associated with all the various Surgical Centers was the main impetus for purchasing an automated surgical management solution.
“With over 70 forms in our system, filling out paperwork manually for surgery was a nightmare!” reported Vicki Forbes, head surgical scheduler. “With Surgimate, our forms are automated and accessible within a few clicks. Errors have also been reduced, and patients are very impressed by our customized letters.”
Surgimate’s integration with Robinwood’s Practice Management System has eliminated multiple steps in their scheduling process. This, in turn, has dramatically increased their operational efficiency, enabling the staff at Robinwood to book surgeries in minutes. “I no longer dread the calls of the many patients who need to reschedule their surgery or change facilities,” said Forbes. “I can re-book them within 2 minutes instead of 15. Gone are the days of filling out all the paperwork again manually!”
“Our doctors are very focused on patient care,” added Forbes, “with Surgimate, the time it takes to book a surgery has almost halved. That time is now used to increase our patient care and generate more business.”
“Robinwood Orthopaedic Specialty Center had a streamlined manual surgical scheduling process,” said Rebecca Brygel of Surgimate. “But even the most optimized paper-driven process can only take you so far. We are delighted that ESRM has dramatically improved their workflow.”
About Surgimate
Surgimate is the market leader in surgical management solutions. Developed to cater to the unique needs of surgical practices, Surgimate has been streamlining surgical practices in the United States for over 10 years. Orthopaedic Practices choose Surgimate to increase productivity, and manage their processes more efficiently and effectively.
For more information, visit www.Surgimate.com, e-mail info@Surgimate.com, or call (212) 923-5225.
BALTIMORE, MD – JULY 26, 2010 – Surgimate, the market leader in surgical management solutions today announced that the Orthopaedic Associates of Central Maryland (OACM) has successfully implemented its new ESRM software. OACM is one of the largest orthopaedic groups in central Maryland and has been providing high quality orthopaedic care to the central Maryland community since 1969.
“We were looking for a solution that would improve our workflow and decrease errors,” explains Stephen Maddock, CEO. “Surgimate was the preferred choice. It is easy to use and adaptable to our processes.”
With ten surgeons, three surgical coordinators, and four hospital locations, OACM book and perform over three hundred surgical cases per month. Prior to Surgimate, the booking process at the OACM was exceedingly labor intensive. All forms and calendars were being completed by hand and manually transferred between departments.
“Surgimate makes the process for booking surgery simpler and facilitates a smooth workflow,” explains Maddock. “Integration with our EMR system has also removed an extra step of work and minimized errors.”
With Surgimate, all processes have now become automated; data is instantaneously transferred between departments with programmed email alerts, and all surgical information is accessible to anyone in the practice with the click of a button.
”Surgimate has totally transformed my day,” said Bernadette Hardesty, head Surgical Coordinator. “I fired off fifteen surgery packets in half an hour instead of it taking half a day like it used to,” she explained.
“The OACM group has experienced a total transformation in their surgical coordination workflow,” says Rebecca Brygel of Surgimate, “Surgimate enables high volume groups like OACM to eliminate the surgical scheduling paper trail – halving the time it takes to book a patient.”
“Surgimate has considerably improved our workflow and processes,” concluded Maddock, “And I’m sure it will only continue to do so.”
About the Orthopaedic Associates of Central Maryland
The Orthopaedic Associates of Central Maryland have been providing high quality orthopaedic care to the central Maryland community since 1969. After being trained at some of the best medical institutions in the country, their physicians specialize in sports medicine, back and spine treatment, total joint replacement, and Arthroscopic Reconstruction of the Shoulder and Knee. For more information, visit www.mdbonedocs.com/
About Surgimate
Surgimate is the market leader in surgical management solutions. Developed to cater to the unique needs of surgical practices, Surgimate has been streamlining surgical practices in the United States for over 10 years. Esteemed orthopaedic groups like the Associates of Central Maryland choose Surgimate because its ESRM software helps increase productivity, and manage their processes more efficiently and effectively.
For more information, visit www.Surgimate.com, email info@Surgimate.com, or call (212) 923-5225.
NEW YORK – JUNE 30, 2010 – Surgimate, the market leader in surgical management solutions, today announced the launch of a Surgical Scheduling Online Community. The forum, which is hosted through a LinkedIn group, is the first of its kind and aims to create a community of professionals involved with surgical management.
“The goal of the forum it to enable surgical coordinators all over the country to network, share new ideas and discuss other issues relating to surgical scheduling and surgical management,” said Justin Rockman of Surgimate.
Group members can use the forum to share best practices and tips, initiate discussions and questions, keep up to date with new Surgimate features & announcements, and discuss relevant industry news.
“The idea of the forum has been met with great enthusiasm,” said Rebecca Brygel of Surgimate, “We are excited to host this innovative venture and to continue to increase the value practices receive from their surgical scheduling software.”
About Surgimate
Surgimate is the market leader in surgical management solutions. Developed to cater to the unique needs of surgical practices, Surgimate has been streamlining surgical practices in the United States for over 10 years. Surgical practices choose Surgimate because its ESRM software helps increase productivity, and manage their processes more efficiently and effectively.
For more information, visit www.Surgimate.com, e-mail info@Surgimate.com, or call (212) 923-5225.
